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Can I send a Desktop Push notification?

Yes, Desktop Push Notifications can be sent by using a Web Push Notification. It is supported with almost all push channel providers.

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Why am I getting the error “unexpected provider” with FCM?

The possible reasons for this error are:
  • Invalid FCM credentials.
  • Invalid or stale FCM token.

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Why am I getting the error “Sending message failed due to Requested entity was not found” with FCM?

  • This error occurs when the FCM token is invalid or stale. You can fix this by updating the FCM device token.

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Can I store device tokens for particular FCM integration if I have multiple FCM providers active?

  • Device tokens for particular FCM integration can be stored using the integrationIdentifier field of update subscriber credentials api. integrationIdentifier is the unique identifier of the integration which is similar to providerIdentifier. It can be copied from the integration form.
If your question is not answered here, feel free to reach out us at support@novu.co